Privacy policy
Statement of Intent
We at Boil & Broth take the responsibility of collecting, managing and storing your personal data very seriously, ensuring that we are compliant with the Data Protection Act 2018 and General Data Protection Regulation (GDPR).
Boil & Broth encompasses two other brands British Broth Company and Kefizz and this policy applies to all three brands.
The aim of this policy is to explain how our organisation uses the personal data we collect from you when you use our website or purchase from us via third person platforms.
Responsible Person
The person responsible for the overall safe and effective implementation of this policy is:
Rachel Down – Managing Director
What data do we collect?
Our company collects the following data:
- Personal identification information including Name, Postal Address, Email Address, Telephone Number
- Business identification information including Business Name, Director names, invoice and delivery addresses, email addresses, VAT number.
How do we collect your data?
You directly provide our company with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products.
- Communicating with us via Social Media platforms – Facebook and Instagram.
- Use or view our website via your browser’s cookies.
- Direct contact by telephone or email.
How will we use your data
Our company collects your data so that we can:
- Process your order and manage your account.
- Email you with marketing information about our products, special offers and information regarding the use of our products that we think you may find useful.
How do we store your data
Your data is stored electronically on our secure cloud-based systems and is only accessible to members of staff who have been approved access by the use of individual system passwords, all of the computerised equipment we use to access your data is protected by additional on-line security. We do not hold paper records. The main system is located at our head office Unit 9, St Patricks Industrial Estate, Station Road, Shillingstone, Dorset, DT11 0SA in a locked administrative area, within a secure building.
We retain your data for a maximum of three years from the date of your last interaction with us unless you request your data removed sooner. We use an automated marketing system, and this is checked daily and any customer requesting to unsubscribe for this service has their data permanently deleted immediately.
Marketing
Our company would like to send you information about our products and that of our other brands, that you may like or find useful.
If you have agreed to receiving further information from us by subscribing to our marketing system, you can always opt out at any time either by requesting to unsubscribe via any email that you have received from us or alternatively contacting us at info@boilandbroth.com.
You have the right to stop our company contacting you for marketing purposes.
What are your data protection rights?
Our company would like to ensure that you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The Right to Access – You have the right to request our company for copies of your personal data. We may charge a nominal fee for this service.
- The Right to Rectification – You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete information you believe is incomplete.
- The Right to Erasure – You have the right to request our company erase your personal data, under certain conditions.
- The Right to Restrict Processing – You have the right to request our company restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing – You have the right to object to our company’s processing of your personal data, under certain conditions.
- The Right to Data Portability – You have the right to request that our company transfer the data that we have collected to another organisation or directly to you, under certain conditions.
If you make a request, we have one month from date of receipt to respond to you. If you would like to exercise any of these rights, please contact us at:
Email: Info@boilandbroth.com
Or write to us at:
Boil & Broth Ltd
Unit 9, St Patrick’s Industrial Estate,
Station Road, Shillingstone
Dorset, DT11 0SA
What are Cookies?
Cookies are text files placed on your computer/device to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit: allaboutcookies.org
How do we use cookies?
Our company uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however our website uses:
- Functionality – Our company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address.
How to manage cookies.
You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. You can also click to decline our websites collection of cookies when you visit our website each time.
Privacy Policies of other websites
Our company websites currently does not provide links to other websites, however this may be reviewed in the future. Therefore you should be aware that this company privacy policy applies to Boil & Broth and its sister brands only.
Changes to our privacy policy
Our company privacy policy is reviewed every 24 months or sooner if changes are required.
How to Contact Us:
If you have any questions regarding our company privacy policy, the management of your data or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email: info@boilandbroth.com
Write To: Boil & Broth Ltd
Unit 9, St Patrick’s Industrial Estate
Station Road
Shillingstone
Blandford
Dorset
DT11 0SA
As an organisation we have legal responsibility to ensure that we adhere to the Data Protection Act 2018 and GDPR. Should you feel that our company has not addressed your concern in a satisfactory manner, you may contact in Information Commissioner’s Office.
Website: ico.org.uk
Legislation
This policy relates to the Data Protection Act 2018 & General Data Protection Regulation